Pet Bereavement Support

See also Pet Bereavement Counsellors

Pet Bereavement Support Service (The Blue Cross):

Call the support line on 0800 096 6606 (UK only including Northern Ireland). The support line is open from 8.30am - 8.30pm every day. All calls are free from both landlines and mobiles. Confidential support is provided by trained volunteers. The service does not offer a counselling service but is able to offer emotional support and information for pet owners who may be experiencing the loss of a pet. If you prefer you can contact them by email instead on; emails will be replied to within 48 hours so use the phone service for a quicker response.

Note that volunteers do not share their experience of pet loss with callers. This is a listening service, although they sometimes draw on personal experience of pet loss to help support callers.

PBSSPaws to Listen Grief Support Service from Cats Protection:

Free and confidential phone line on 0800 024 94 94 to talk to one of their trained volunteer listeners for a sympathetic ear.
The line is open 9am-5pm, Monday to Friday excluding Bank Holidays

Mary Garbett:

Mary is currently (December 2017) studying for the final module of a Certificate in Pet Bereavement counselling with the 

Cambridge Institute of Dog Behaviour and Training (CIBDT). She has yet to finish the course and to qualify as a counsellor but is certainly very able and willing to provide pet loss support to anyone in need.

Please feel free to contact Mary via email at

Mary's background in her own words:

"In case it's of any use here's a bit of background about me.  I'm 56, have an honours degree in Biological Sciences, work in communications and am also a Reiki master.  I see our relationships with our pets as being some of the purest we are ever likely to know and my ambition is to set up a holistic practice offering various forms of complementary therapies to help pets and their carers.

The CIBDT also offers courses in cat and dog psychology and I will be looking to study these to further my own knowledge and experience and gain further qualifications."

Animal Samaritans:

Animal Samaritans is a regional UK registered charity operating in South East London and South East England.

"If you are saddened and dejected at losing a beloved pet, you will find a sympathetic ear, understanding and support at our pet bereavement service

Please call 0203 745 9859 for help and advice."

Pet Loss Support from EASE:

Click here for podcasts and downloadable materials.

PetCloud - Virtual grief support services for pet loss.

Cruse Bereavement Care

Cruse Bereavement Care provides support for anyone bereaved by death to understand their grief and cope with their loss. They can be contacted on 0844 477 9400 (daytime helpline) or via email at


Samaritans provide confidential non-judgmental emotional support, 24 hours a day for people who are experiencing feelings of distress or despair. They can be contacted on 0845 790 9090 or via email at


SupportLine offers confidential emotional support to children, young adults and adults by telephone, email and post. They work with callers to develop healthy, positive coping strategies, an inner feeling of strength and increased self-esteem to encourage healing, recovery and moving forward with life. They also keep details of counsellors, agencies and support groups throughout the UK. Helpline number 01708 765200. E-mail:

Liz's Shadow